Phyx Pilates Academy –
Terms & Conditions

1. Payment & Refund Policy

Course Fee

  • Standard tuition fee: Rp 38,000,000

Payment Options

  • Super Early Bird (20% Discount)
    • Rp 30,400,000
    • Full upfront payment required at least 5 weeks before course start.
  • Early Bird (10% Discount)
    • Rp 34,200,000
    • Full upfront payment required at least 3 weeks before course start.
  • Standard Rate
    • Rp 38,000,000
    • 50% deposit (Rp 19,00,000) due upon registration.
    • Remaining 50% (Rp 19,000,000) due 2 weeks before course start.
  • Deposits are non-refundable, except if the organizer cancels the course or the minimum enrolment requirement is not met.

Minimum Enrolment Requirement

  • A minimum of 2 participants is required for the course to run.
  • If this minimum is not met, all payments (including deposits) will be fully refunded.

Refunds

  • All payments are strictly non-refundable once made, except:
    • If the organizer cancels or reschedules the course, or
    • If the minimum enrolment requirement is not met.
  • In these cases, participants may choose a full refund or transfer to a future session.

Force Majeure

  • Delivery may be adjusted (e.g., online, rescheduled) in case of government restrictions, health emergencies, or natural disasters.
  • If no alternative is possible, a full refund will be provided.

2. Eligibility & Health Declaration

  • Participants confirm they are in good health and able to participate safely.
  • Those with medical restrictions (cardiac, orthopedic, or physician-imposed) must obtain medical clearance.
  • The organizer is not liable if participants join against medical advice.

3. Injuries & Liability

  • Participation is at the individual’s own responsibility.
  • The organizer is not liable for injury, accidents, or losses except in cases of gross negligence or willful misconduct.
  • Liability for death or personal injury caused by negligence cannot be excluded where unlawful.

4. Conduct & Course Requirements

  • Attendance of all sessions, including the initial four-day intensive, and completion of assignments is required for certification.
  • Participants must complete:
    • 25 hours of self-practice (with complimentary studio access), and
    • 5 hours of class observation.

Self-Practice Terms

  • All self-practice sessions must be booked through the designated luluto Pilates Studio Clarke Quay booking calendar.
  • Cancellations made more than 48 hours before the session: no charge.
  • Cancellations made within 48 hours, or no-shows: Rp 450,000 cancellation fee applies.
  • Repeated late cancellations may result in suspension of booking privileges.
  • Self-practice is unsupervised and undertaken at your own risk. Participants are responsible for safe use of equipment and may be charged for any damages caused by misuse.
  • The organizer is not responsible for injuries, accidents, or losses arising during self-practice sessions.

Exams & Assessments

  • The first exam attempt is included in the course fee.
  • If a participant fails and requires a re-test, a re-test fee of Rp 1,300,000 applies per additional attempt.
  • Exam dates are set by the organizer and communicated in advance.
  • Participants may request to reschedule only in exceptional circumstances, subject to approval.
  • If a participant requests to reschedule more than two times, a rescheduling fee of Rp 1,300,000 will apply.
  • Unapproved absences from scheduled exams will be considered a failed attempt.
  • Any form of harassment, illegal substances, or disruptive conduct will result in dismissal without refund.

5. Course Materials & Intellectual Property

  • All participants will receive printed course materials.
  • Pre-study materials are provided online with a 1-month access limit before the course.
  • Full course materials are provided with online access valid for 3 months from the course start date.
  • Participants must create a Google account to access online resources.
  • Recording of sessions (audio, video, or streaming) is strictly prohibited.
  • Materials are for personal study only and must not be copied, shared, or commercialized.

6. Media Release

  • On the first day of training, participants will be asked whether they consent to the use of photos or videos for promotional purposes.
  • Consent is voluntary and not mandatory.
  • Participants who agree will sign the consent form on that day.
  • Consent may be withdrawn at any time by notifying the organizer in writing.

7. Data Protection

  • Personal data will be used for administration, certification, and necessary communication.
  • Marketing communications require separate consent, which may be withdrawn anytime.

8. Certification & Post-Course

  • Completion confirms course requirements were met.
  • Certification does not guarantee employment or professional opportunities.

9. Governing Law

  • These Terms & Conditions are governed by the laws of the Republic of Indonesia.
  • Disputes will first be addressed through discussion. If unresolved, they may be submitted to the competent District Court of Jakarta, Indonesia.