Phyx Pilates Academy –
Terms & Conditions

1. Payment & Refund Policy

    Minimum Enrolment Requirement

    • A minimum of 2 participants is required for the course to run.
    • If this minimum is not met, all payments (including deposits) will be fully refunded.

    Refunds

    • All payments are strictly non-refundable once made, except:
      • If the organizer cancels or reschedules the course, or
      • If the minimum enrolment requirement is not met.
    • In these cases, participants may choose a full refund or transfer to a future session.

    Participant Cancellation

    • If a participant cancels their enrolment:
      • More than 14 days before the course start date: no refund, but a one-time transfer to a future session may be allowed at the organizer’s discretion.
      • Within 14 days of the course start date: no refund or transfer.
      • No-show or failure to attend: considered a forfeiture of the full course fee.

    Force Majeure

    • Delivery may be adjusted (e.g., online, rescheduled) in case of government restrictions, health emergencies, or natural disasters.
    • If no alternative is possible, a full refund will be provided.

    2. Eligibility & Health Declaration

    • Participants confirm they are in good health and able to participate safely.
    • Those with medical restrictions (cardiac, orthopedic, or physician-imposed) must obtain medical clearance.
    • The organizer is not liable if participants join against medical advice.

    3. Injuries & Liability

    • Participation in this course is at the individual’s own risk.
    • The organizer shall not be liable for any injuries, accidents, or losses that occur, whether during supervised sessions (including lectures and training) or during self-practice sessions.
    • This exclusion does not apply in cases of gross negligence or willful misconduct.
    • Liability for death or personal injury caused by negligence cannot be excluded where prohibited by law.
    • To the extent permitted by law, the organizer’s total liability shall not exceed the total course fee paid by the participant.

    4. Conduct & Course Requirements

    The organizer reserves the right to make reasonable changes to the course schedule, instructors, venue, and content where necessary.
    To be eligible for certification, participants must:

    • Attend all sessions of the full six-day training program.
    • Pass the final assessment.

    Self-Practice Policy

    • Self-practice in preparation for the final assessment must be conducted independently, and studio facilities may not be used for this purpose.
    • The organizer shall not be liable for any injuries, accidents, or losses that occur during self-practice.

    Exams & Assessments

    • The first exam attempt is included in the course fee.
    • If a participant fails and requires a re-test, a re-test fee of Rp 1,300,000 applies per additional attempt.
    • Exam dates are set by the organizer and communicated in advance.
    • Participants may request to reschedule only in exceptional circumstances, subject to approval.
    • If a participant requests to reschedule more than two times, a rescheduling fee of Rp 1,300,000 will apply.
    • Unapproved absences from scheduled exams will be considered a failed attempt.
    • Any form of harassment, illegal substances, or disruptive conduct will result in dismissal without refund.

    5. Course Materials & Intellectual Property

    • All participants will receive printed course materials.
    • Pre-study materials are provided online with a 1-month access limit before the course.
    • Full course materials are provided with online access valid for 3 months from the course start date.
    • Participants must create a Google account to access online resources.
    • Recording of sessions (audio, video, or streaming) is strictly prohibited.
    • Materials are for personal study only and must not be copied, shared, or commercialized.

    6. Media Release

    • On the first day of training, participants will be asked whether they consent to the use of photos or videos for promotional purposes.
    • Consent is voluntary and not mandatory.
    • Participants who agree will sign the consent form on that day.
    • Consent may be withdrawn at any time by notifying the organizer in writing.

    7. Data Protection

    • Personal data will be used for administration, certification, and necessary communication.
    • Marketing communications require separate consent, which may be withdrawn anytime.

    8. Certification & Post-Course

    • Completion confirms course requirements were met.
    • Certification does not guarantee employment or professional opportunities.

    9. Governing Law

    • These Terms & Conditions are governed by the laws of the Republic of Indonesia.
    • Disputes will first be addressed through discussion. If unresolved, they may be submitted to the competent District Court of Jakarta, Indonesia.